New sales head at ICC                    (People)


Leading conference venue, The International Convention Centre (ICC), Birmingham, has appointed Richard Smith (left) its head of conference sales. 12 Sept '08

Formerly an account director at the ICC, his appointment heralds the expansion of the existing sales team which will include a successor to his former post.

The ICC reports the recording of more than £5.5 million of business since the start of the financial year. Its bullish outlook puts the venue well ahead of its targets.

“This position has given me the opportunity to take some really positive steps forward in terms of developing how we operate as a business, particularly by developing long-term relationships and contracts with our existing base of clients," says Richard Smith.

"My main goals are now to focus on business development, communication, and customer experience as well as developing the existing sales team.

“I am confident that while we will be facing challenging market conditions over the next few years, we will increase our international association business, secure further deals with the core association market and build closer relationships with government clients. For The ICC, the future is looking very strong.”

Geoff Fenlon, General Manager, The ICC said: “Richard has always been a valuable member of our team and over his career has developed not only a wealth of experience and knowledge within the sales sector, but also with The ICC itself.”

The ICC is now preparing to host the Conservative Party Conference, which starts on Sunday 28 September and is expected to attract some 10,000 delegates to Birmingham.

RK  _________________________________________